Refund Policy
A legal disclaimer
Returns
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You may return most new, unused items within 30 days of delivery for a full refund.
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Returned items must be in their original condition and packaging, with all accessories and documentation included.
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Electrical parts, special-order items, and custom parts are non-returnable unless defective.
Return Process
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Contact us at [your email or phone number] to request a return authorization.
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Include your order number, part number, and reason for return.
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Once approved, we’ll provide return instructions and a return shipping address.
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Customers are responsible for return shipping costs, unless the return is due to our error (wrong item sent, defective product, etc.).
Refunds
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Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days.
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We will notify you via email when the refund has been processed.
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Shipping charges are non-refundable, unless the return is a result of our error.
Exchanges
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We can exchange items if they are defective or damaged. Contact us directly to arrange an exchange.
Restocking Fee
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A 15% restocking fee may apply to some returns, especially for large or special-order items.